The Peacock Garden Bistro located in Coconut Grove, Miami is looking for a qualified candidate for Host / Hostess
ESSENTIAL DUTIES & RESPONSIBILITIES:
* Welcome patrons, seat patrons at tables, and helps ensure the quality of facilities and service.
* Answers telephone calls and responds to inquiries in a polite, cordial and efficient manner.
* Directs complaints to the appropriate supervisor in the event he/she is unable to resolve it.
* Schedules dining reservations and arranges parties or special services for diners.
* Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
* Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.
* Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
* Inform patrons of establishment specialties and features.
* Prepares beverages and expedites food orders.
* Represents Peacock Garden Bistro at all times, as such, good customer service is essential to the successful performance of the individual's job duties.
* Must be available to work weekends. Saturdays & Sundays.
* Schedules: Morning shift (12 PM to 5 or 6 PM) Night Shift (5 or 6 PM to 11 or 11:30 PM)
* Other job-related duties as assigned.
WORKING CONDITIONS & PHYSICAL REQUIREMENTS:
Qualified individuals must be able to regularly require standing and walking. The team member must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Noise level in the work environment is usually loud. Must be able to work in a fast-paced environment with numerous distractions.
EDUCATION / EXPERIENCE:
High School Diploma or General Equivalency Diploma (GED): or one to three months related experience and/or training; or equivalent combination of education and experience. Service experiences in Restaurant and/or Hotel environment a plus.
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